Privacy Policy
This Privacy Policy explains how Asteron collects, uses, shares, and protects personal data in connection with its website, sales process, and services.
Last updated: 17 July 2026
1. Who we are
Asteron is responsible for the processing of personal data described in this Privacy Policy unless stated otherwise. If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact Asteron using the contact details above.
2. Scope
This Privacy Policy applies to personal data processed in connection with the Asteron website, requests for information or demos, communications with prospects and customers, supplier and partner relationships, and the delivery, support, and security of Asteron services. It does not apply to third party websites or services that Asteron does not control.
3. Personal data we collect
Asteron may collect personal data that you provide directly, including your name, business email address, company name, role, phone number, and the contents of messages or forms. Asteron may also collect technical and usage data such as IP address, browser type, device information, operating system, pages viewed, referring URLs, timestamps, language settings, and security or diagnostic logs. In the context of business relationships, Asteron may process account information, contract details, billing information, support records, and procurement or due diligence correspondence. Where Asteron provides services to customers, Asteron may also process personal data on behalf of those customers in accordance with customer instructions and applicable contractual terms.
4. How personal data is collected
Asteron collects personal data directly from you, automatically through your use of the website or services, from your employer or colleagues in the context of a business relationship, from service providers that support Asteron operations, and from lawful public sources such as company websites or professional profiles where appropriate.
5. Purposes of processing and legal bases
Asteron processes personal data only where there is a valid legal basis under applicable data protection law. Depending on the context, Asteron may process personal data to respond to inquiries, schedule demos, manage communications, provide and secure services, administer commercial relationships, send relevant business communications, maintain records for audit and compliance purposes, investigate incidents, prevent abuse, and improve the website and services. The legal basis may include legitimate interests, performance of a contract, steps prior to entering into a contract, consent where required, and compliance with legal obligations.
6. Controller and processor roles
For website, sales, marketing, relationship, and business administration activities, Asteron generally acts as controller. Where Asteron processes personal data on behalf of a customer as part of service delivery, Asteron generally acts as processor and processes such data in accordance with the customer's instructions and the relevant contractual terms.
7. Sharing of personal data
Asteron may share personal data with service providers and subprocessors that support hosting, communications, analytics, support, security, and business operations; with professional advisers such as lawyers, auditors, insurers, and accountants; with certification bodies or assessors where needed for assurance activities; with competent authorities where required by law; and with relevant parties in connection with a merger, investment, financing, reorganization, or asset sale, subject to appropriate safeguards. Asteron does not sell personal data.
8. International transfers
Where personal data is transferred outside the European Economic Area, Asteron applies appropriate safeguards as required by applicable law. Depending on the transfer, these safeguards may include an adequacy decision, Standard Contractual Clauses, or supplementary protective measures.
9. Retention
Asteron retains personal data only for as long as necessary for the purposes described in this Privacy Policy, including for contractual, legal, tax, accounting, security, audit, dispute resolution, and evidence needs. Retention periods vary according to the type of data, the purpose of processing, and applicable legal or contractual requirements. When personal data is no longer needed, Asteron deletes or anonymizes it where appropriate.
10. Security
Asteron implements technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. These measures may include access controls, encryption where appropriate, logging, monitoring, vendor review, secure development practices, and internal policies and procedures. No method of transmission or storage is completely secure, but Asteron maintains a level of protection appropriate to the risks involved.
11. Your rights
Subject to applicable law, you may have the right to request access to your personal data, request correction, request deletion, request restriction of processing, object to certain processing, withdraw consent where processing is based on consent, and request data portability where applicable. You may also lodge a complaint with a competent supervisory authority, including the Dutch Data Protection Authority where relevant. To exercise your rights, contact Asteron at support@asteron.net.
12. Cookies and similar technologies
Asteron may use cookies and similar technologies to operate the website, analyze traffic, improve functionality, and, where permitted, support communications and outreach. Where required by law, Asteron will seek consent before placing non-essential cookies. Additional details may be provided in a separate Cookie Notice or cookie banner.
13. Changes to this Privacy Policy
Asteron may update this Privacy Policy from time to time to reflect changes in services, processing practices, or legal requirements. The updated version will be posted on this page with a revised last updated date.
14. Contact
Asteron
Kazimierza 55, 01-267 Warsaw
Science Park 400, 1098 XH Amsterdam